The **** Hotel by the River

Privacy Policy

The protection of your personal data is of particular importance to us. We therefore process your data exclusively in accordance with legal requirements (GDPR, TKG 2003). You generally have the rights to access, rectification, erasure, restriction, data portability, withdrawal of consent, and objection, provided that no statutory retention obligation precludes this. If you believe that the processing of your data violates data protection law or that your data protection rights have otherwise been infringed, please contact us. Of course, you may also file a complaint with the supervisory authority. In Austria, this is the Data Protection Authority.

Here, we provide you with information about the most important aspects of data processing in connection with our website:

Access Data/Log Files
We (or rather, our web hosting provider) collect data about every visit to the website (so-called server log files). The access data includes, among other things: Name of the webpage accessed, file, date and time of access, amount of data transferred, notification of successful access, browser type and version, the user’s operating system, referrer URL (the previously visited page), IP address, and the requesting provider.

We use the log data solely for statistical analysis for the purposes of operation, security, and optimization of our services. However, we reserve the right to review the log data retroactively if there are concrete grounds for a reasonable suspicion of unlawful use.

The forms on the website for table reservations or requests for hotel rooms and offers save all entered data both in an email sent to us and as a copy on the web server for later use. This is to ensure that we make it as easy as possible to contact you later. We also use this data to contact you in the future with information about new offers or promotions. Optional fields are provided to facilitate initial contact and subsequent correspondence. We make a point of marking only those fields that are truly necessary as required fields.

Inquiries that do not result in a specific business transaction with corresponding retention periods are also stored in our business contacts database to facilitate any correspondence in connection with future enquiries and business transactions. Furthermore, if we can identify a legitimate interest in a particular service area or product based on this data, it will be used to provide future information about those areas. Inactive contacts and enquiry details are deleted in accordance with our privacy policy after a certain period of time has elapsed since the last correspondence. You may notify us at any time, without providing a reason, that you do not wish us to continue using your data for this purpose, and you may also request that we delete it from the database.

Of course, we do not share any data from these forms with third parties!

If you give your consent, your name and email address will be stored in our email distribution list until further notice so that you can receive the lunch menu, which includes promotional information, among other things. Consent to receive the newsletter can be revoked as described in the statement at the end of each email.

Messages sent as part of a contractual relationship do not fall into this category. This includes the sending of technical information, information regarding payment processing, enquiries about orders, and similar messages, which you will continue to receive even after unsubscribing from the newsletter.

Our newsletters are sent directly through our Austrian Internet service provider.
Our website uses what are known as cookies. These are small text files that are stored on your device via your browser. They do not cause any harm. We use cookies to make our website more user-friendly. Some cookies remain stored on your device until you delete them. They allow us to recognize your browser the next time you visit.

In addition, our website uses third-party cookies from Google and HolidayCheck. These third-party providers can theoretically set cookies while you are visiting our website and thereby obtain information, for example, that you have visited our website.

If you do not wish to do so, you can configure your browser to notify you when cookies are set and to allow them only on a case-by-case basis. Disabling cookies may limit the functionality of our website. To find out how to do this in a specific browser, you can use the browser’s built-in help function or, alternatively, visit http://www.aboutcookies.org. This site provides step-by-step instructions on how to manage and delete cookies in most common browsers. Alternatively, we recommend using a browser plugin such as http://www.ghostery.com to monitor or block tracking cookies.
We use Google Analytics, a web analytics service provided by Google Inc. (“Google”). Google uses cookies. The information generated by the cookie regarding users’ use of our website is generally transmitted to a Google server in the United States and stored there. Google will use this information on our behalf to evaluate how users use our online service, to compile reports on activity within this online service, and to provide us with other services related to the use of this online service and Internet usage. In doing so, pseudonymous user profiles may be created from the processed data.

We use Google Analytics only with IP anonymization enabled. This means that Google truncates users’ IP addresses within member states of the European Union or in other signatory states to the Agreement on the European Economic Area. Only in exceptional cases is the full IP address transmitted to a Google server in the United States and truncated there. The IP address transmitted by the user’s browser is not combined with any other data held by Google.

Users can prevent cookies from being stored by adjusting their browser settings accordingly; users can also prevent Google from collecting the data generated by the cookie and related to their use of the online service, as well as from processing this data, by downloading and installing the browser plugin available at the following link: http://tools.google.com/dlpage/gaoptout?hl=de.

For more information about Google’s use of data for advertising purposes, as well as options for adjusting settings and opting out, please visit Google’s websites: https://www.google.com/intl/de/policies/privacy/partners/ (“How Google uses data when you use our partners’ websites or apps”), http://www.google.com/policies/technologies/ads (“Use of data for advertising purposes”), http://www.google.de/settings/ads (“Manage the information Google uses to show you ads”) and http://www.google.com/ads/preferences/ (“Control the ads Google shows you”).

The relationship with the web analytics provider is based on standard contractual clauses or an adequacy decision by the European Commission (“Privacy Shield”).

Data processing is carried out in accordance with the legal provisions of Section 96(3) of the Telecommunications Act (TKG) as well as Article 6(1)(a) (consent) and/or (f) (legitimate interest) of the GDPR. Our purpose, within the meaning of the GDPR (legitimate interest), is to improve our services and our website. User data is stored for a period of 26 months (according to Google’s current default settings).

The easiest way to monitor and/or prevent tracking of your visit is by using a browser plugin, such as https://www.ghostery.com/.

Based on your decision, all cookies will be used on this device and in this browser. Revoke the decision